Welfare Support in the University and Beyond

As well as welfare support provided by Christ Church, there is also a considerable amount of support provided by the University.

The Counselling Service

The University has a professional Counselling Service for assistance with personal, emotional, social and academic problems. Both undergraduate and graduate students of the University may use the Service without charge. Information is not divulged to colleges or parents without prior permission. The Service can also act as a bridge to other therapeutic facilities where appropriate.

The Counselling Service is open Monday - Friday, 9.00am - 5.00pm except for limited periods during vacations.

Appointments may be made by telephone through the secretary on 01865 270300, by a personal visit, or by emailing: counselling@admin.ox.ac.uk. Alternatively, you can ask to be referred by your GP.

The Counselling Service is located at 3 Worcester Street, Oxford. OX1 2BX (behind Gloucester Green). The Counselling Service website has a great deal of helpful information about health, depression, eating disorders, exam stress and managing anxiety. There are Counselling Service podcasts that have been developed to address some of the particular concerns that students at the University speak about when they attend the Counselling Service.

The Disability Advisory Service (DAS)

The University Disability Advisory Service (DAS) provides information and advice on disability issues and facilitates support for those with, for example, sensory or mobility impairments, long-term health conditions, specific learning difficulties, autistic spectrum conditions or mental health difficulties. They can arrange disability assessments and help students apply for disability-related financial support. They also advise the College on what examination arrangements would be suitable for students with disabilities, liaising with the Academic Office.

If you have any queries about the process of applying for alternative examination arrangements, please contact the Academic Office.                                             

The Disability Advisory Service (DAS) can be contacted by email: disability@admin.ox.ac.uk or you can telephone them on 01865 280459.

The Disability Advisory Service (DAS) is located 3 Worcester Street, Oxford, OX1 2BX

Student-led Support

Within the University, there is a lot of student-led support, offering help and advice to students from other students:   


Nightline is a listening and information service run by students for students. As an organisation it claims no political, religious, moral or sexual bias whatsoever. It is there to provide a sympathetic listener to share any problem, no matter how large or small. You may phone (reverse charges accepted) or call in at the Centre for coffee and a chat. You can also talk to them via their online chat function. There are always two people in the office, one male and one female. Strict confidentiality is assured.

Nightline offers a service where you can talk to someone if you are walking home alone (if this is unavoidable) at night. They will chat to you until you arrive at your destination.

The Nightline Centre is at 16 Wellington Square (01845 (2)70270), and is open from 8.00pm until 8.00am every night during term and during the week immediately before and after each term.

Oxford SU Student Advice Service

Oxford Student Union runs a Student Advice Service which aims to provide impartial information and support to students facing difficult situations.

Welfare Support in the University and Beyond - concertina


Online support and a UK-wide network of self-help groups to help people with an eating disorder. Call 0845 634 1414, email help@b-eat.co.uk or visit B-eat.


Bereavement support. Call them on 0808 808 1677 or visit Cruse.

MIND (The National Association for Mental Health)

Provides a wide range of information and support to people with mental health difficulties. Call the crisis line on 01865 251152, the national line on 0845 766 0163 or visit MIND.

Oxfordshire Sexual Abuse and Rape Crisis Centre

OSARCC supports survivors of sexual violence, promotes and advocates for their needs and works towards the elimination of sexual violence. Call 01865 726295 or visit their website.


Provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person through their helpline, HOPELINEUK. Call 0800 068 41 41 or visit PAPYRUS.


Listening and crisis support. Call them on 116 123 or visit Samaritans.

The National Domestic Abuse Helpline

A freephone, 24-hour helpline - 0808 2000 247.

The Wellbeing Thesis

An online resource for postgraduate research students to support their wellbeing, learning and research. Visit The Wellbeing Thesis.


An online safe space monitored by mental health professionals. Members of the University of Oxford can sign up for a free account. Visit Togetherall.